Automation Account Create Issue (Something went wrong. Please contact support.)

Question

Hello everyone, I am using a scheduled runbook via Powershell in my Azure account. But recently my runbooks were showing as queued. I thought there might be a problem with my automation account and I wanted to delete my automation account and add it again. After deleting my Automation account, I could never add it back. Currently, I cannot create an automation account from any region except "South Africa West". I get an error saying "Something went wrong. Please contact support. Click here for details" and my automation account cannot be deployed. I thought there might be a problem with my account or my Azure account, so I opened a new account. However, I could not add a runbook from any region there either.

Answer 1

Abdullah ÇELEBİ, thank you for the reply.

I also see that you have posted a very similar question here - https://learn.microsoft.com/en-us/answers/questions/1493073/automation-account-create-issue

Please review the action plan on this thread and let us know if you have any questions.

In case you are still facing issues with the creation of Azure Automation account, you may review the activity logs to try to get some more details of issues related to resource provisioning. You can access the activity log by searching for "Monitor" in Azure portal --> "Activity log" from resource menu.

In case the above steps still do not help you resolve this issue, as Dillon suggested in his answer, please reach out to Azure Support for more information about this failure as backend logs will be required to be reviewed to figure out the cause. Hope this helps.

If the answer helped, please click Accept answer so that it can help others in the community looking for help on similar topics.