Why does File History keep stopping?

Question

Why does File History keep stopping?

Shane Goodman 6

Greetings,

I tried asking this in Microsoft Answers, but was told to ask here.

File History stops working about once a week. If I go back in and click "Back up now", it will resume, but I don't know for how long. There are no events in Event Viewer > Windows Logs > System with "FileHistory-Engine" as the source.

How can I find out why File History keeps stopping?

Thanks,
Shane.

Azar 29,520 Reputation points MVP Volunteer Moderator

2024-01-15T04:23:13.1366667+00:00
Hey
Shane Goodman

Click the Windows key.

Type Troubleshooting and then press Enter.

Click System and Security > Run maintenance tasks > Next.

Kindly follow the prompts to run the troubleshooter.

let us know if it works.
Azar 29,520 Reputation points MVP Volunteer Moderator

2024-01-15T14:07:00.7433333+00:00

Hi Shane Goodman

I hope the information provided has been helpful to you! If so, please accept the answer by clicking the Accept Answer or Upvote on the post. We value your feedback, and it will help to assist others who might have a similar query. Thank you for your contribution in enhancing Microsoft Q&A!
Shane Goodman 6 Reputation points

2024-01-16T04:52:25.1866667+00:00

I ran the troubleshooter and it says "No changes or updates were necessary."
Shane Goodman 6 Reputation points

2024-01-16T04:55:15.01+00:00

I have run the troubleshooter, and it says "No changes or updates were necessary."

1 answer

Your answer

Azar 29,520 Reputation points MVP Volunteer Moderator

2024-01-15T04:23:13.1366667+00:00

Hey
Shane Goodman

Click the Windows key.

Type Troubleshooting and then press Enter.

Click System and Security > Run maintenance tasks > Next.

Kindly follow the prompts to run the troubleshooter.

let us know if it works.
Azar 29,520 Reputation points MVP Volunteer Moderator

2024-01-15T14:07:00.7433333+00:00

Hi Shane Goodman

I hope the information provided has been helpful to you! If so, please accept the answer by clicking the Accept Answer or Upvote on the post. We value your feedback, and it will help to assist others who might have a similar query. Thank you for your contribution in enhancing Microsoft Q&A!
Shane Goodman 6 Reputation points

2024-01-16T04:52:25.1866667+00:00

I ran the troubleshooter and it says "No changes or updates were necessary."
Shane Goodman 6 Reputation points

2024-01-16T04:55:15.01+00:00

I have run the troubleshooter, and it says "No changes or updates were necessary."

Answer 1

Hi Shane Goodman I want to confirm with you if you mean File History is automatically turned off, without anyone changing the setting? Try to disable 3<sup>rd</sup> party software including anti-virus software, observe for a while and confirm the situation. It may be affected by 3<sup>rd</sup> party processes or compatibility problems.

Also, we can try to enable the file history via group policy and registry, then check the result.

Turn off File History under below group policy location, and change the option to Not Configured or Disabled: Computer Configuration\ Administrative Templates\ Windows Components\ File History
New a DWORD (32-bit) Value under below registry location, then name the value as “Disabled“ and set the value data to “0“: HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\FileHistory If the Answer is helpful, please click "Accept Answer" and upvote it.

Shane Goodman 6 Reputation points

2024-01-17T03:36:31.79+00:00

Sorry, my original post wasn't very good. The File History option is still On, but the "Last backup" date and time stops being updated. If I click the "Back up now" button it will run backup, but I'm still trying to figure out why it stops in the first place. I have it set to run every ten minutes.

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Why does File History keep stopping?

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