Autopilot Deployment Profile - keyboard layout incorrect

Steve Phillips 0 Reputation points
2024-01-16T15:02:54.0766667+00:00

We have configured our Windows Autopilot Deployment Profile to be as follows: Language (Region) = English (United Kingdom) Automatically configure keyboard = Yes User's image

However, the keyboard layout is incorrect, being set to "English (United States)" which means the layout will be incorrect for any special characters in the password upon first logon on a Autopilot PC: User's image

How can we ensure we have "Region = English (United Kingdom)" together with "Keyboard = English (United Kingdom)" for our OOBE experience? Thanks, Steve

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
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  1. farri65 0 Reputation points
    2024-01-16T15:34:45.4766667+00:00

    Addressing concerns with the Autopilot Deployment Profile, it's crucial to rectify keyboard layout issues. If you're experiencing incorrect keyboard layouts during deployment, ensure your Autopilot profile is configured accurately. Review regional settings and language preferences to align with the desired layout. For a comprehensive guide and expert insights on optimizing Autopilot Deployment Profiles, visit (https://www.araxsystemsllc.com/). Our website offers valuable resources and solutions to streamline deployment processes, ensuring a seamless and error-free experience. Stay informed and empowered to resolve Autopilot-related challenges, making the deployment of devices a smoother and more efficient process. Your success in Autopilot deployment is our priority, and our website provides the support you need to overcome keyboard layout discrepancies and enhance your overall deployment strategy.

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  2. JatinMakhija 956 Reputation points
    2024-01-16T15:52:20.7733333+00:00

    Ensure that Windows Autopilot Deployment Profile is assigned to the device before you initiate the Autopilot Reset process. Could you click on the Autopilot Device and on the Right-hand side flyout pane check and confirm if this Deployment profile is assigned correctly. In few cases, it causes issues and deployment profile shows not assigned. Refer to the guide to fix this issue: https://cloudinfra.net/fix-autopilot-profile-status-shows-not-assigned/.

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  3. ZhoumingDuan-MSFT 8,060 Reputation points Microsoft Vendor
    2024-01-17T02:08:47.0233333+00:00

    @Steve Phillips, Thanks for posting in Q&A.

    From your description, I know you encountered an issue that keyboard layout is incorrect during Autopilot.

    Based on my researching, it might be a problem which existing Windows setup instead of autopilot, the layout mess maybe vary in different countries.

    Here are some methods you can try.

    1.Reset the device, configure another Autopilot Deployment profile and Set Language (Region) to User select, then you can configure language and keyboard during OOBE stage manually.

    2.You can change your device language and keyboard after Autopilot follow the link below.

    https://support.microsoft.com/en-us/windows/manage-the-input-and-display-language-settings-in-windows-12a10cb4-8626-9b77-0ccb-5013e0c7c7a2

    3.We suggest you open an online case to get more help.

    https://learn.microsoft.com/en-us/mem/get-support

    Thanks for your kind understanding.

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