Will the personal and business OneDrives interfer with each other?

Question

Will the personal and business OneDrives interfer with each other?

Falanga, Rod, DOH 250

This morning when I logged into my work desktop I got a message I had a notification from OneDrive asking me to start syncing my local folders (e.g.: Documents, Music, etc.) into OneDrive. That was a little odd as I thought it was already doing that, but what the heck, I'll do that. But then odd things started to happen. One of the things that happened was some office apps began to have problems. For example, I have a Word template I use to start my week, for tracking what I do throughout the week. Word can't find the template. Another thing is when I got into Outlook, which I do as one of the first things I do in the morning, it couldn't find the Archive.pst file I created years ago. I gave me the location it should be in. I opened up a Windows File Explorer, went to the folder; sure enough, there's the Archive.pst file. So, Outlook can't find, it, but I can easily find it exactly where Outlook says it can't find it. Another thing, now I've got 69 OneNote files (*.one) in my Recycle Bin! I live and breathe with OneNote. I literally cannot do my job, unless I have all my notes in OneNote. I then restored all those files, because I NEED THEM! However, within a minute all of them were deleted again. I've got OneDrive for Business installed and running. I've also got my personal OneDrive running. Both are in the system tray. It has been this way for years. Now, suddenly, I'm losing ALL of my files in Documents, as well as my OneNote notes. This is having a major impact upon my doing my job. I NEED THOSE NOTES!!!

So, my question is has some update to Office365 for Business (Microsoft 365 for Business) now made running OneDrive for Business and personal OneDrive incompatible on the same machine?

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Answer 1

Emi Zhang-MSFT 30,056 Microsoft External Staff

Hi,

In my opinion, this may related to the account you linked in OneDrive. Did you link different accounts in OneDrive?

Did you sign in the Windows account with different account?

I suggest you go to OneDrive for Web and check if you can find the files from Web: https://onedrive.live.com/about/en-sg/

Normally, OneDrive for Personal and OneDrive for business would not interfere with each other. It is recommended that you also check the Web of your Windows account to see if it is related. Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

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Falanga, Rod, DOH 250 Reputation points

2024-01-17T14:57:17.13+00:00

I'm not sure what you're asking, @Emi Zhang-MSFT so I'll try answering it as best I know how. My personal OneDrive is associated with my personal Microsoft account. Separate from my work account associated with the OneDrive for Business, which is also a Microsoft account. So, they're different Microsoft accounts. I hope that answers your question. If not, please let me know and I'll try again.
Falanga, Rod, DOH 250 Reputation points

2024-01-18T15:58:32.9266667+00:00

@Emi Zhang-MSFT I was hoping you had additional information/suggestion as to how I can get my OneDrive issues resolved. I still do not have access to my OneNote notes, which are stored in my OneDrive. I know you said that OneDrive for Business and personal OneDrive shouldn't interfere with each other. But it looks to me like they are. Both OneDrive for Business and my personal OneDrive are trying to backup my Documents folder on my PC. Since that's where Office applications tends to save all Office files locally, and when both OneDrive for Business and my personal OneDrive are running, one or the other is deleting all my files out of my PC's Documents folder, this is deep trouble for me. I need this resolved ASAP!!! And I keep wondering, what's changed? I've had OneDrive for Business and my personal OneDrive on this PC for years, with no problems. But when I came into work this week, BAM! They are destroying all my files in my Documents as fast as I put them back!! Something must have changed, either to the personal OneDrive or the OneDrive for Business.

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Will the personal and business OneDrives interfer with each other?

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