Network unreachable error with OAuth 2.0 (JWT Credentials ) - Azure AD Application

Question

Team , We have encountered below issue while connecting to Azure AD application on SailPoint. Test Connection failed with exception. Error message - Exception : OAuth2Exception [toString()=connector.common.oauth2.OAuth2Exception: Unable to generate access token. Response returned: java.net.SocketException: Network is unreachable (connect failed)]

Answer 1

Hi @Madhumanchi Gananath, Rahul Contractor
Thank you for posting your query on Q&A.

I understand that you have done the Integrating SailPoint with Azure Active Directory and you're getting the Test Connection fails with the following error message: OAuth2Exception [toString()=connector.common.oauth2.OAuth2Exception: Unable to generate access token.

This might be the reason of time zone synchronize with Azure time zone and ADFS machine, Check whether the ADFS machine has the same time zone as Azure, which is UTC. If they are different, adjust the ADFS machine time and restart the ADFS services.

I hope this information helps! please Feel free to ask any questions you may have.

Reference:https://documentation.sailpoint.com/connectors/identityiq/microsoft/azure_ad/help/integrating_azure_active_directory/troubleshooting_.html

Thanks,
Akhilesh.

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Answer 2

Hello @Madhumanchi Gananath, Rahul Contractor Some information on the possible migration options for moving Dedicated SQL Pools between subscriptions, along with their pros and cons are described here.

1. Cross-Subscription Restore: This is a feature that allows you to restore a dedicated SQL pool to a different subscription. Previously, you had to restore to a server in the same subscription and then perform a move operation. Now, you can use the Restore-AzSqlDatabase PowerShell cmdlet for the same subscription restore. This method is beneficial as it simplifies the billing at the subscription level for restored data warehouses.
2. Database Migration Services: This service helps businesses with database migration and cloud data management. It’s beneficial because it allows your migration to be up and running minutes after downloading the service. However, the specifics of this service may vary depending on the provider, and it’s important to review the service details before proceeding.
3. Database Backup / Restore: This involves copying the data and schema from a database and saving them elsewhere for retrieval later. The advantage of this method is that it ensures the continuous availability of data. However, it’s important to note that the accumulated data can cause restores to take longer, which might affect your Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs).
4. Export / Import: This is the easiest way to enter into the international market as compared to any other modes of entry. Here, there is no need to set up and manage any business unit abroad, which makes the process easier. However, since goods are to be sent to different nations, there is some extra cost, incurred in packaging and transportation of goods, which is a major limitation.

Please note that the choice of method depends on your specific requirements and constraints. Also, remember to test your migration strategy thoroughly before implementing it to ensure minimal disruption to your services. I hope this answers your query, and if so, please tac / rate this as answered.