SharePoint 2019 site Forms Based Authentication User unable to login; How Admin to reset password;

Arvi Katla 0 Reputation points
2024-01-16T21:46:02.66+00:00

Hi There, One of our client is on SharePoint 2019 server and their web application is using Forms Based Authentication via the following: https://www.visigo.com/products/sharepoint-fba-pack/ One user was not able to login and they forgot their password. As an admin we would like to reset their accounts password, however we could not find where to reset. Even checked the users list at /_layouts/15/FBA/Management/UsersDisp.aspx but the list is empty.

SharePoint Server
SharePoint Server
A family of Microsoft on-premises document management and storage systems.
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  1. AllenXu-MSFT 23,591 Reputation points Microsoft Vendor
    2024-01-17T01:55:07.3+00:00

    Hi @Arvi Katla,

    3rd party products are not supported in Microsoft Q&A. As we cannot reproduce this issue in our environment and to reduce the impact of this issue on your business, I would suggest you contact 3rd party support via:

    Thanks for your understanding:)

    Have a good day.


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