How can I improve Microsoft Transcribe's accuracy in recognizing our company and project names?

Franz Wirl 25 Reputation points
2024-01-17T07:33:22.14+00:00

When my team uses Microsoft Transcribe during calls in Teams, it consistently misinterprets our company and project names. Is there a way to add these names to a specific dictionary or otherwise improve the transcription's accuracy?

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Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Ran Hou-MSFT 7,555 Reputation points Microsoft Vendor
    2024-01-18T02:51:11.98+00:00

    Hi @Franz Wirl Microsoft Transcribe is a feature in Teams that allows you to generate a written transcript of your meetings in real time. It can help you keep track of the discussion and review important points later. However, the transcription is not 100% accurate and can have some errors. Meanwhile, you may refer the Microsoft Azure AI Speech feature that accurately transcribes spoken audio to text. It could tailor your speech models to understand organization- and industry-specific terminology. Overcome speech recognition barriers such as background noise, accents, or unique vocabulary. Customize your models by uploading audio data and transcripts. Automatically generate custom models using Office 365 data to optimize speech recognition accuracy for your organization. For more details, you may refer to the article.


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