Changetracking/Inventory extensions stop working suddenly

MarcVanderhaegen 241 Reputation points
2024-01-17T13:21:36.2033333+00:00

Hello, We have noticed a strange problem, a lot of our machines were ChangeTracking/Inventory extensions were installed suddenly stopped sending data. And the moment each machine stopped sending data is totally random. There are no errors (on the machine or in the azure portal); you just see that there is no data. On the machines you can still see the processes change_tracking that are still running, the status of the machines in Arc is 'connected'. Everything looks fine on these machines. User's image

The extensions are still installed on the machine : User's image

Rebooting the machines does not solve the problem. The way to solve this is pretty straightforward : you manually update the extensions ! You do that and after a while you can see that the tracking is active again, in the following screenshot, the trackinh/inventory stopped working on 21/12/2023 and after the extension updates, we have data again. User's image

Does anyone experience or has experienced this problem also ? Thanks Marc

Azure Arc
Azure Arc
A Microsoft cloud service that enables deployment of Azure services across hybrid and multicloud environments.
337 questions
{count} votes