Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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How to Turn off 2FA for specific Accounts in Microsoft 365?
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Paul Sell
0
Reputation points
Hello, I am new to managing Microsoft accounts through Entra/Microsoft 365. I work for an organization that got Microsoft accounts to start using Business Central. I was not the person that set up the Microsoft account or most of the settings. My main issue that pops up with some new accounts is that it seems its required by the organization somewhere that accounts have 2FA and most people use an authenticator app. We have some accounts where I would like to remove/disable the 2FA for the account. I have looked online and I can't seem to find the right way to do it.
Most articles tell me to go to the admin center - select the user - click on manage multifactor authentication at the bottom. This takes me to a new page titled "Multifactor Authentication" and all of the accounts are in the status of "Disabled".
Another article I had found took me to turning off the security defaults in the Entra admin panel. Which when I did that the popup still came up but we could skip it. The issue with that it is like that for all accounts then and I do not want that.
I am assuming I am just not looking for the correct thing or have the right set of settings/groups setup. Any help would be great, let me know if I can provide any other information to help my case.
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Vahid Ghafarpour 20,475 Reputation points2024-01-17T20:47:35.0333333+00:00 Thanks for posting your question in the Microsoft Q&A forum.
As I know, they should do it by themselves. https://support.microsoft.com/en-us/account-billing/how-to-use-two-step-verification-with-your-microsoft-account-c7910146-672f-01e9-50a0-93b4585e7eb4 ** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **
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Paul Sell 0 Reputation points
2024-01-17T21:56:42.26+00:00 Vahid, Thanks for the reply! Because these are work accounts under an organization I don't think the accounts have the same settings. If I go to my own account and look into the security settings it just has a delete option next to the 2FA. I do not see a disable in the security info screen and there is not an advanced security options button that I can see. If I use the sign in button in that link it says that my account is not valid which is why I think the settings may be different for the type of accounts.
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