How do I modify Teams Phones Reporting for call handling?

LEWIS Amanda 0 Reputation points

I am a technical support manager looking to modify call-handling reports for Teams calling. I have been given a Teams Admin account but it seems like I still do not have permissions to make the needed changes. There is a powerBI report but the data only goes back 30 days, I cannot modify or export. I need some assistance with coaching my IT team to give me the correct permissions or maybe some guidance on how to change these reports.

Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
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