Why is my Microsoft authenticator giving me 8 numbers instead of the 6 that is required?

sherene hall 0 Reputation points

I am unable to sign into Microsoft authenticator, because I am getting 8 number instead of the 6 that is required. Therefore, I have been unable to log onto MMIS to renew my agency. I am unable to bill due to this. Which is creating a financial strain to my small bus Screenshot Screenshotiness.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Vahid Ghafarpour 14,695 Reputation points

    Thanks for posting your question in the Microsoft Q&A forum. Please check the following articles:

    Microsoft Authenticator app gives 8 digit code instead of required 6 for azure How do i get the authenticator to produce 6 digit codes instead of 8? - Microsoft Q&A ** Please don't forget to close up the thread here by upvoting and accept it as an answer if it is helpful **

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