Learn sandbox stuck at Configuring Cloud Shell for sandbox access...

Kevin Andrews 0 Reputation points

Learn sandbox stuck at Configuring Cloud Shell for sandbox access... I have tried clearing browser cookies and cache, signing out and back in, a different browser. Was working last week. Please can you advise as I have wasted nearly an hour trying to resolve this. Many thanks

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  1. Mahesh Goud Juvvadi 90 Reputation points Microsoft Vendor

    Hi Kevin Andrews,

    Thank you for reaching out to us on the Microsoft Q&A forum. We see that you are facing an issue with Configuring Cloud Shell for sandbox access.

    I believe the problem has been resolved. Please log out and login back and try to activate the sandbox.

    We have checked from our end we are able to access, please refer the below screenshot for your reference.
    User's image

    If still you’re facing the issue here are some general steps to troubleshoot:

    1.Refresh the page: Reload the browser to see if it resolves the problem.

    2.Clear browser cache: Delete cached data and try accessing the sandbox shell again.

    3.Use a different browser: Try another web browser to check if the issue is browser specific.

    4.Firewall and proxy settings: Verify network settings to ensure they're not blocking the connection.

    5.Incognito/Private mode: Open the sandbox shell in incognito/private mode to rule out browser-related issues.

    If the information is helpful, please accept the answer by clicking the "Accept Answer" on the post. If you are still facing any issue, please let us know in the comments. We are happy to help you.

    Thank you.