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reset this pc?

steverie 0 Reputation points
2024-01-20T10:17:36.1+00:00

I have been having issues with my computer freezing to the point of hard shutting off the PC. in the event log about the same time it froze it gave a fatal hardware error. I don't want to touch anything as afraid it may ruin something the hardware error is as follows:

- <System>
  <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" /> 
  <EventID>1</EventID> 
  <Version>0</Version> 
  <Level>2</Level> 
  <Task>0</Task> 
  <Opcode>0</Opcode> 
  <Keywords>0x8000000000000002</Keywords> 
  <TimeCreated SystemTime="2024-01-20T05:44:44.4482477Z" /> 
  <EventRecordID>88515</EventRecordID> 
  <Correlation ActivityID="{573ab0e6-010b-4e38-87c7-eff0bb69db81}" /> 
  <Execution ProcessID="5540" ThreadID="6260" /> 
  <Channel>System</Channel> 
  <Computer>DESKTOP-3H8SDUM</Computer> 
  <Security UserID="S-1-5-19" /> 
  </System>
- <EventData>
  <Data Name="Length">7608</Data> 
  <Data Name="RawData">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
  </EventData>
  </Event>

I ask this community for some assistance in the next step, do I have a hardware issue, or do I reset the pc through settings, or use installation media to fix this? I've done research and nothing has given a clear direction to go in

Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
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  1. Khan Muhammad Saleh 0 Reputation points
    2024-01-20T12:10:13.4+00:00

    Before trying anything else, you can open your computer, clean the dusts, remove the ram sticks, clean and re install them. After that start your computer normally. If the problem doesn't solve, get your bootable windows pendrive and initiate "Startup Repair" if it still doesn’t work, you might have to seek expert assistance. Hope your problem resolves. Thanks.