Hardware inventory scan not working

Question

The hardware inventory works well in all of my clients except one server client. I have tried to reinstall the client agent but it doesn't help. I always get this in InventoryAgent.log: Failed to enumerate instances of Package: 8004100E Anyone know why?

Answer 1

Hi, @jamar clow

Thank you for posting in Microsoft Q&A forum.

The error message "Failed to enumerate instances of Package: 8004100E" in the InventoryAgent.log indicates that the WMI provider is out of memory. This means that the memory quota limit for a provider has been hit and the inventory provider cannot continue.

One possible solution for this error would be to reduce the scope of the software inventory collection.

If the error occurs after limiting the inventory scope, increasing the MemoryPerHost property defined in the _ProviderHostQuotaConfiguration class can provide a solution.

For the reference:

https://learn.microsoft.com/en-us/mem/configmgr/core/clients/manage/inventory/configure-software-inventory#how-to-configure-software-inventory-in-configuration-manager

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Answer 2

Force a full HW inventory and follow this guides. https://www.recastsoftware.com/resources/updated-how-to-perform-a-full-hardware-inventory-of-a-pc-collection-the-easy-way/ https://www.recastsoftware.com/resources/updated-troubleshoot-configmgr-hardware-inventory-issues/ https://www.recastsoftware.com/resources/how-to-confirm-that-hardware-inventory-is-working/