In Microsofot Deployment Toolkit I loose network connection in the process of capturing the system from an hyper-v virtual machine

Question

Best regards. In MDT (Microsoft deployment toolkit) I'm capturing windows 10 22h2 systems from a hyper-v virtual machine with the following setup without any problems, I mean that the sysprep process has run without any problems, ending the capture in an image. .win, without any problem, after the capture I updated the deployment share in mdt that performs the capture using the following settings that I'm using without any problems Priority=Default Properties=MyCustomProperty [Default] OSInstall=Y SkipCapture=NO SkipAdminPassword=NO SkipProductKey=YES SkipComputerBackup=YES SkipBitLocker=YES Once I've captured an image and I want to re-run the sequence of capture tasks from the same VM with something else of WINDOWS UPDATES, the question is that when the sysprep process starts to open its corresponding sysprep pop-up, After a few seconds that the sysprep popup window appears, then the network connection fails losing the network connection, I don't know why this happens and if is there any way to solutionate this problem. I would appreciate some help in this regard, thank you.

Answer 1

Hi,

Thank you for posting in Microsoft Q&A forum.

1,Firstly, it's recommended to check the bdd.log and smsts.log on the client to see if there is any helpful information.

2,Could you please share the error screenshot to narrow down the issue.

3,Also check if there is any firewall or proxy block the communication.

Thanks for your time. Have a nice day!

Best regards,

Simon

---

If the response is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Hi,

I am currently standing by for further update from you and would like to know how things are going. If you have any questions or concerns on the recent information I've provided you, please don't hesitate to let me know.

Best regards, Simon