Best Practices for Integrating Microsoft Calendar API into Salon Chatbot – Seeking Advice!
Hello! I'm currently developing a chatbot aimed at streamlining salon appointment bookings, and I'm diving into the world of Microsoft Calendar API for integration. The objective is to let the chatbot schedule appointments on behalf of both the salon and its employees. I'm facing two major challenges and could use your expertise: Managing Salon Availability:
How do you recommend letting salons manage their availability inside microsoft calendar so that the getSchedule API can see when the salon is available. (a little background) If I would use the working hours feature, then i won't be able to have the staff of the salon have a shared account, since the working hours only count for the entire account (I think). Another option is to let the salon staff create recurring events with "status"/"showAs": "free" (when creating an event inside outlook calendar, in the top part you can change busy to free when creating an event). This option truly is a bad idea organization wise, but gets the job done so thats why i mention it.
Structuring Multiple Calendars:
What's the best way to structure different calendars for salon employees? How could permissions for accessing each other's calendars be managed? Can I share agendas through API's or should I let staff have a shared account?
I'm still learning the ropes of Microsoft APIs and feeling a bit stuck in the calendar/booking part of my project. If you think Microsoft Calendar might not be the best fit, I'm open to alternative suggestions that align with my goals. Your insights, recommendations, and tips would be immensely valuable in steering this project in the right direction. Thanks a bunch for your help!