Hello Sherene,
Adding multiple accounts to Microsoft Authenticator is a straightforward process. Here's a step-by-step guide to help you:
Download and Install Microsoft Authenticator: If you haven't already, download and install the Microsoft Authenticator app from the Google Play Store or Apple App Store. Open the App: Launch the Microsoft Authenticator app on your device. Add an Account: Tap on the '+' icon (or it might say 'Add account') in the app.
- Choose the type of account you want to add. For most users, this will be a 'Work or school account' or a 'Personal account'. If you're adding a non-Microsoft account (like Google, Facebook, etc.), choose 'Other account'.
Scan the QR Code: The app will ask you to scan a QR code. This is typically provided by the service for which you're setting up 2FA (Two-Factor Authentication).
- If you're setting up an account for which you cannot scan a QR code (like if you're setting up the account on the same device), there's usually an option to enter the code manually.
Backup Your Accounts (Optional but Recommended):
- It's a good idea to enable cloud backup (for Android) or iCloud backup (for iOS) in the Authenticator app. This way, if you lose access to your device, you can recover your accounts on a new device. You can find the Microsoft support document from here: https://support.microsoft.com/en-us/account-billing/manually-add-an-account-to-the-microsoft-authenticator-app-3bcc3672-6241-48ab-926c-6a6139e5f670#:~:text=the%20secret%20code.-,Open%20the%20Authenticator%20app%2C%20select%20Add%20account%20from%20the%20Customize,1%2C%20and%20then%20select%20Finish. https://support.microsoft.com/en-us/account-billing/sign-in-to-your-accounts-using-the-microsoft-authenticator-app-582bdc07-4566-4c97-a7aa-56058122714c#frequently-asked-questions If the answer helped, or pointed you in the right direction, please click accept answer or please share more information to help you better.