How to add subscription to my azure account

Question

How to add subscription to my azure account

free thinker 0

Hi I am facing an issue for quite some time with creating a subscription to my azure account. I think initially when I created my Microsoft account, I was initially in India & so the country was displaying this. However, I am now in Australia & have changed the country under Microsoft account respectively.However, when I add a subscription for Azure account, the country/region is still displayed as India. I am unable to change this. Had tried raising support request, but thats leading to dead ends with no support person. Please help tp resolve this.

SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-29T11:07:38.3533333+00:00

@free thinker Just checking in to see if you got a chance to see my response and if it helped, I would request you to "Accept Answer and Upvote" so that the relevancy of this post will improve when anyone in the community search for a similar query.
free thinker 0 Reputation points

2024-01-29T11:25:46.9733333+00:00

Thanks Sadiq. This helped. I created new Microsoft account with new email address and this solved the Azure problem.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-31T11:30:56.4033333+00:00

@free thinker Thanks for the update. Glad to know the issue is resolved now. FYI: I have updated my first post with the answer to your follow up question. If the response helped, do "Accept Answer" and up-vote it
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-02-05T05:32:21.88+00:00

@free thinker Soft reminder! I would request you to "Accept Answer and Upvote" so that the relevancy of this post will improve when anyone in the community search for a similar query.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-02-06T08:21:45.47+00:00

@free thinker We haven't heard back from you. Hence, closing this conversation.

1 answer

Your answer

SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-29T11:07:38.3533333+00:00

@free thinker Just checking in to see if you got a chance to see my response and if it helped, I would request you to "Accept Answer and Upvote" so that the relevancy of this post will improve when anyone in the community search for a similar query.
free thinker 0 Reputation points

2024-01-29T11:25:46.9733333+00:00

Thanks Sadiq. This helped. I created new Microsoft account with new email address and this solved the Azure problem.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-31T11:30:56.4033333+00:00

@free thinker Thanks for the update. Glad to know the issue is resolved now. FYI: I have updated my first post with the answer to your follow up question. If the response helped, do "Accept Answer" and up-vote it
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-02-05T05:32:21.88+00:00

@free thinker Soft reminder! I would request you to "Accept Answer and Upvote" so that the relevancy of this post will improve when anyone in the community search for a similar query.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-02-06T08:21:45.47+00:00

@free thinker We haven't heard back from you. Hence, closing this conversation.

Answer 1

SadiqhAhmed-MSFT 49,331 Microsoft Employee Moderator

Hello @free thinker Thank you for reaching out to us on Microsoft Q&A platform. Happy to help! I understand that you want to change the country of your Microsoft Azure account. However, I'm afraid to say that it is not possible. Source: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile#update-your-country-or-region User's image

Edit: @free thinker No, you cannot create another Microsoft Azure account linked to the same email address. Each Microsoft Azure account must be associated with a unique email address. If you want to create a new Microsoft Azure account, you will need to use a different email address that is not already associated with an Azure account. And then you can transfer subscription from old account to the new account. Source to refer - https://learn.microsoft.com/en-us/azure/role-based-access-control/transfer-subscription In your case, I strongly recommend reaching out to Azure billing and subscription management team for further assistance. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue. Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case. FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge. https://azure.microsoft.com/en-us/support/plans/

If the response helped, do "Accept Answer" and up-vote it

free thinker 0 Reputation points

2024-01-22T22:04:04.88+00:00

Thanks for the reply. In that case,think I have to create a new account in a different country or region.But, my other question there is - can I create a Microsoft account linked to the same registered email address as the old Microsoft account?.
free thinker 0 Reputation points

2024-01-22T22:10:21.5266667+00:00

Thanks for the reply. In that case, I think I have to create a new Microsoft account. But, since my old Microsoft account is linked to an email address, can I create another Microsoft account linked to the same email address?
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-24T14:40:28.2966667+00:00

@free thinker No, you cannot create another Microsoft Azure account linked to the same email address. Each Microsoft Azure account must be associated with a unique email address. If you want to create a new Microsoft Azure account, you will need to use a different email address that is not already associated with an Azure account. And then you can transfer subscription from old account to the new account. Source to refer - https://learn.microsoft.com/en-us/azure/role-based-access-control/transfer-subscription

In your case, I strongly recommend reaching out to Azure billing and subscription management team for further assistance. The ticket enables you to work closely with the support engineers and get a quick resolution to your issue. Here is the link - https://docs.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case. FYI: Azure Billing and Subscription Management support is included in the Basic Support Plan without any charge. https://azure.microsoft.com/en-us/support/plans/

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How to add subscription to my azure account

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