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Problem adding delegates to my calendar.

Pragati Singh 0 Reputation points
2024-01-22T16:59:21.96+00:00

Problem adding delegates to my calendar. Getting error 'The delegates were not save correctly cannot activate free busy information. Tried to quick Repair cache removed , registry delete. but still getting same error.image (16).png

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft Security | Microsoft Graph
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  1. Faery Fu-MSFT 19,891 Reputation points Moderator
    2024-01-23T06:24:10.1966667+00:00

    Hi @Pragati Singh ,

    Regarding the registry deletion you mentioned, which one is it specifically?

    Based on my searches, this could be an issue with the mailbox properties not properly referencing hidden messages in the mailbox. In this case, we recommend that you follow the steps provided in this link: You experience issues in Outlook when you try to configure free/busy information or when you try to delegate information

    In addition, if your mailbox is migrated from a local Exchange environment to Microsoft Exchange Online, you may also encounter this issue, please refer to this article: Error viewing delegates in Outlook after a migration from on-premises to Exchange Online

    Hope above can help you!


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