Unable to start Azure free trial despite never using it before

Ndubisi Azuogu 0 Reputation points

I have a Microsoft account and am trying to start a free trial for Azure as part of my Bootcamp program. However, I receive a message saying that I already have an account. Does this mean that using other Microsoft resources prevents me from activating the Azure free trial? I only want to use Azure for my classes to learn and become certified. I have never used Azure with any of my profiles, and it seems to be looking only at my profile information and not allowing me to use it unless I pay for it. Is the only way to use the free subscription for Azure if you have never used any other Microsoft service requiring an account?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 91,766 Reputation points MVP

    Hi @Ndubisi Azuogu ,

    an Azure Free Subscription is limited to one use. There are multiple factors verified, for instance email address and credit card details. If you ever had a free Azure Subscription with one of these you get this message.

    I am not aware of conflicts with other Microsoft products and Azure Free Subscription.

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)


    Andreas Baumgarten

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