The one-time password code which is generated for Business Account does not fit for accessing Azure Cloud

Question

I am trying to regenerate Azure token. When Microsoft window popup offers to enter the code from Microsoft Authenticator and I enter the actual code - the window displays me the error: enter_code.png I cannot check if another option would work - like email or text message code - because to my knowledge, Azure only supports Microsoft Authenticator. So now I am stuck with my work - cannot access Azure anymore... P.S. I've tried to remove and add working account to MS Authenticator app, but it makes no difference.

Answer 1

I've asked Azure admin to reset my account. After this, I was offered to scan QR code to add my account to Authenticator (don't remember such process took place before, I was adding the information manually). After doing this, everything was smoothly. Thank you - this ticket can be closed.