How to raise IT ticket sooner by self-checking? like hard disk scan without admin for them to repair

Sunny Wong 1 Reputation point
2024-01-24T07:08:09.1566667+00:00

I need help to be proactive to ensure when I need to print, there is no problem.

This has been months since I print hardcopy; when I need it ASAP it is not happening for two days already; all network printers do not show it in the printer queue; these network printers are printing for my co-workers. My IT is still working on it after three days of raised ticket. Is it possible to be pro-active rather than suddenly find printing is not working for me? EXAMPLE

How to check and scan hard drive errors without admin rights? to raise IT ticket sooner.

Since they found hard drive errors via sfc command, which is restricted to IT, is it possible for me to check and scan but not repair which I believe is IT scope? If achievable, I can raise IT ticket sooner for them to investigate and repair; instead of waiting for me to experience problem with an infrequent App like printing.  

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