Issue with Intune Script: Successful Report, but Ineffective Removal of Personal Teams on Windows 11 Devices

Question

Hello everyone,

I've encountered an issue with a script that performs flawlessly when executed manually on the device. However, when running the same script via Intune, it reports success but doesn't effectively achieve its goal. Despite restarting the device, the problem persists. The script is designed to remove personal Teams on Windows 11 devices. Any insights or assistance in resolving this discrepancy would be greatly appreciated. What do I need to to the script to get it to work

Here is the script:

$MSTeams = "MicrosoftTeams"

$WinPackage = Get-AppxPackage | Where-Object {$_.Name -eq $MSTeams}

$ProvisionedPackage = Get-AppxProvisionedPackage -Online | Where-Object { $_.DisplayName -eq $WinPackage }

If ($null -ne $WinPackage)

{

Remove-AppxPackage -Package $WinPackage.PackageFullName

}

If ($null -ne $ProvisionedPackage)

{

Remove-AppxProvisionedPackage -online -Packagename $ProvisionedPackage.Packagename

}

$WinPackageCheck = Get-AppxPackage | Where-Object {$_.Name -eq $MSTeams}

$ProvisionedPackageCheck = Get-AppxProvisionedPackage -Online | Where-Object { $_.DisplayName -eq $WinPackage }

If (($WinPackageCheck) -or ($ProvisionedPackageCheck))

{

throw

}

Answer 1

Hi @Aran Billen ,

Thanks very much for your feedback and sharing. We're glad that the issue is gone now. It's appreciated that you could click "Accept Answer" to the helpful reply, this will help other users to search for useful information more quickly. Here's a short summary for the problem.

Problem/Symptom:

The script removing personal Teams on Windows 11 devices performs flawlessly when executed manually on the device. However, when running the same script via Intune, it reports success but doesn't effectively achieve its goal.

Solution/Workaround:

Use below PowerShell script from Intune to remove personal Teams on Windows 11 devices

Thanks again for your time. Have a nice day!

Best regards,

Simon

---

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Answer 2

This worked

#Kill Teams Personal EXE if running
TASKKILL /IM msteams.exe /f

#Remove it
Get-AppxPackage MicrosoftTeams -allusers | Remove-AppxPackage -allusers

Exit 0

Answer 3

This will remove the built-in Microsoft Teams for personal use.

Deploy this powershell Script in Intune with no error!

Run this script using the logged on credentials - No

Enforce script signature check - No

Run script in 64 bit PowerShell Host - Yes

Assigned to Windows 11 devices

# Kill Teams Personal EXE if running
TASKKILL /IM msteams.exe /f
# Wait for 30 seconds to ensure the processes have been stopped
Start-Sleep -Seconds 30
# Remove it
Get-AppxPackage MicrosoftTeams -allusers | Remove-AppxPackage -allusers
# Check if Teams is still installed
$teams = Get-AppxPackage -AllUsers | Where-Object {$_.Name -eq "MicrosoftTeams"}
if ($null -eq $teams) {
    # If Teams is not found, exit with code 0
    exit 0
} else {
    # If Teams is still found, exit with a non-zero code
    exit 1
}