Create Automation Account gives 'Bad Request'

Question

getting 'Bad request' when attempting to create an Automation Account, anyone has an idea why? Thanks!

{

    "authorization": {
        "action": "Microsoft.Automation/automationAccounts/write",
#         "scope": "/subscriptions/--REDACTED--/resourcegroups/rg1/providers/Microsoft.Automation/automationAccounts/AutomationAccount1"
    },
    "caller": "tbcon",
    "channels": "Operation",
    "correlationId": "c8d4fab8-6e24-440f-b4cb-7c67ab5cd0be",
    "description": "",
    "eventDataId": "b2fb30f4-0240-4166-8be4-fcd8c14015d4",
    "eventName": {
        "value": "EndRequest",
        "localizedValue": "End request"
    },
    "category": {
        "value": "Administrative",
        "localizedValue": "Administrative"
    },
    "eventTimestamp": "2024-01-24T15:20:09.308457Z",
    "id": "/subscriptions/--REDACTED--/resourcegroups/rg1/providers/Microsoft.Automation/automationAccounts/AutomationAccount1/events/b2fb30f4-0240-4166-8be4-fcd8c14015d4/ticks/638417064093084570",
    "level": "Error",
    "operationId": "b7f3e97f-84c8-44a3-8f15-cff4c3560652",
    "operationName": {
        "value": "Microsoft.Automation/automationAccounts/write",
        "localizedValue": "Create or Update an Azure Automation account"
    },
    "resourceGroupName": "rg1",
    "resourceProviderName": {
        "value": "Microsoft.Automation",
        "localizedValue": "Microsoft.Automation"
    },
    "resourceType": {
        "value": "Microsoft.Automation/automationAccounts",
        "localizedValue": "Microsoft.Automation/automationAccounts"
    },
    "resourceId": "/subscriptions/--REDACTED--/resourcegroups/rg1/providers/Microsoft.Automation/automationAccounts/AutomationAccount1",
    "status": {
        "value": "Failed",
        "localizedValue": "Failed"
    },
    "subStatus": {
        "value": "BadRequest",
        "localizedValue": "Bad Request (HTTP Status Code: 400)"
    },
    "submissionTimestamp": "2024-01-24T15:22:06Z",
    "subscriptionId": "--REDACTED--",
    "tenantId": "--REDACTED--",
    "properties": {
        "statusCode": "BadRequest",
        "serviceRequestId": null,
        "statusMessage": "{\"code\":\"BadRequest\",\"message\":\"{\\\"Message\\\":\\\"Something went wrong. Please contact support.\\\"}\"}",
        "eventCategory": "Administrative",
        "entity": "/subscriptions/--REDACTED--/resourcegroups/rg1/providers/Microsoft.Automation/automationAccounts/AutomationAccount1",
        "message": "Microsoft.Automation/automationAccounts/write",
        "hierarchy": "--REDACTED--/ManagementGroup1/--REDACTED--"
    },
    "relatedEvents": []
}

Answer 1

Hi @Thor Baunsgaard

It's difficult to say for certain since the error message is so vague. I suggest using the CLI to create the automation account. The CLI should give more helpful information if there is an underlying problem. To create the automation account:

az automation account create --automation-account-name AutomationAccount1 --resource-group rg1 --sku Free --debug

If you're able to successfully create the automation account, then it could be a portal issue. If the above command fails, then it indicates something else is going on. Regardless, please comment down below with the outcome so we can best know how to proceed.

Answer 2

Hi @Thor Baunsgaard and others

This issue has been identified and the team is working to mitigate the fix, tentatively by February 20th.

Apologies for the inconvenience this has caused.

Answer 3

Fixed for me. I can now create an Azure Automation Account in my free trial subscription. Of course, the free trial's over and I spent it waiting for this bug to be fixed. but that's how they do ya.