New Teams is displaying default time zone as UTC when setting up a meeting through Teams‎

Bajracharya, Prabinesh 417

New Teams is displaying the default time zone as UTC when setting up a meeting in Teams. This is causing issues for users because if they don't convert it manually before sending the meeting invite, the meeting is set to the wrong time, leading to confusion. We have attempted to resolve this issue by clearing the New Teams cache, clearing Edge and Chrome cache, restarting the machine, checking the default time zone in Microsoft 365, and ensuring Teams is updated to the latest available version. However, none of these measures have successfully fixed the problem for some users.

Andrew Purvis 50 Reputation points

2024-02-08T00:14:45.8433333+00:00

Can confirm this. It's definitely New Teams. Switching back to old teams defaults the timezone at meeting creation to your current office set timezone.
brilligence 25 Reputation points

2024-02-20T17:51:24.0366667+00:00

The Microsoft Teams Team has put in a fix. The timezone in new Teams Invites now defaults to the correct timezone.
Finally, someone took notice and fixed this!
brilligence 25 Reputation points

2024-02-20T17:55:57.25+00:00

So far.. so good!
Nick Muzzio 30 Reputation points

2024-02-20T19:47:38.42+00:00

As of today feb 2th 2024, my teams new is still defaulting to UTC.... Not impressed.
Caterina 15 Reputation points

2024-02-21T10:45:45.5666667+00:00

Same problem, I went through all the timezone settings but New Teams still defaults to UTC when scheduling a new meeting
Strauss, Karen (Tempe) 5 Reputation points

2024-02-21T21:00:44.4+00:00

New Teams is also displaying the wrong time for me and populated my calendar with the wrong time for a meeting I set up. My recipients (in two other time zones) have the correct time. Very frustrating.
DanielW-9484 11 Reputation points

2024-02-21T21:48:27.12+00:00

Still broken
MC 5 Reputation points

2024-02-21T21:51:35.8166667+00:00

Mine still isn't working, I have to change it manually vs. automatically inputting the correct time. If I drag from the weekly calendar from X hour to another, it goes back to UTC (= drag event and drop doesn't work).
trtr 0 Reputation points

2024-02-22T07:36:55.95+00:00

After update, sign out once will help.
Crowley-Scott, Lindsey 10 Reputation points

2024-02-22T17:53:08.84+00:00

2/22/24 and still no fix. Super frustrating when sending meetings to have to manually update the time zone.
Ric 10 Reputation points

2024-02-23T08:54:15.61+00:00

Really bad, I have set up the meeting as always.. then I later discover that the default time was UTC meanwhile I was expecting UTC+1. Classic Teams is working, why the new version cannot work correctly? Ridiculous!!!
MANIMARAN V 0 Reputation points

2024-02-27T07:03:12.5666667+00:00

Switching back to old teams saved my time rather than spending time with buggy app
John Haasbeek 10 Reputation points

2024-02-27T20:36:20.3333333+00:00

Can confirm that signing out and signing back in fixes the issue and new meetings now show my selected time zone. This is NOT just closing and reopening Teams, you have to sign out.
Nick Church 0 Reputation points

2024-06-27T16:11:01.8066667+00:00

This is still an issue, nearly 7 months later. They briefly fixed it, and it's back to being a problem.

Create an event, it shows in EST. Go in and edit the event, even if I'm just adding a note, or adding someone as an attendee to a meeting, and it defaults to UTC and disappears from it's slot in my calendar. And the worst part is I HAVE NO CONTROL OVER IT. When I go in to edit, it doesn't say anything about time-zones...it just shows the time I originally set it as (EST), then moves it to whatever that time was UTC.

I have missed meetings as a result of this nonsense. Further, I have made a LOT of noise at my org to switch away from MS, because Zoom is clearly better (not just for this, but for many many other reasons). My org has over 100k employees, and I am doing my best to get us to drop you for Zoom. Fix your UTC nonsense, normalize the interface between the app and web version, stop assuming I'm making a 30-min meeting just because I clicked a time, stop reporting me as "away" when I'm on the phone just because my mouse didn't move, stop automatically adding "reminders" to everything I put in my calendar, and that nonsense Copilot thing that records everything I do on the computer? Yeah, not a fan of that either. I don't need a bell going off every 45-min just because something is in my calendar...I'm an adult; I can read a calendar. Microsoft: we assume employees are morons and think productivity is measured in how often you use your mouse. Blech.

8 answers

Harri Helokangas 45 Reputation points

2024-02-22T11:59:19.8533333+00:00
I think Microsoft needs to check why the setting is not being applied correctly, but you can fix this issue by:

Go to Outlook for the web General settings

Set the Time zone again, even if it is correct

Sign out of Teams and back again

You need to "touch" the setting and save it again so that it is applied in new Teams
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9 people found this answer helpful.
M. S 0 Reputation points

2024-02-26T15:42:01.4733333+00:00

Can confirm that this method works.

Kyriakos Tsourapas 15 Reputation points

2024-02-27T06:14:55.3066667+00:00

This method worked for me too! Thank you @Harri Helokangas

Cory Estwick-Kissoon 0 Reputation points

2024-02-27T18:41:40.2466667+00:00

this worked for me, thank you!
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Kyriakos Tsourapas 15 Reputation points

2024-02-21T16:28:11.68+00:00

For those who still face the issue, please upvote here: https://feedbackportal.microsoft.com/feedback/idea/ce9c7652-2ccc-ee11-92bd-000d3a7a5824
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3 people found this answer helpful.

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Ran Hou-MSFT 7,550 Reputation points Microsoft Vendor

2024-01-25T05:50:40.0133333+00:00

Hi @Bajracharya, Prabinesh Based on our research, the behavior is a result of Teams' design and there is currently no way to change it. So you need to change it manually when editing the meeting information. Meanwhile, to get this feature more quickly, we recommend you give the feedback in Teams UserVoice. Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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2 people found this answer helpful.
Ran Hou-MSFT 7,550 Reputation points Microsoft Vendor

2024-01-26T06:08:25.1933333+00:00

Is there any progress on this issue? If the reply is helpful, please click "Accept Answer" as an answer. It will help others who encounter the same issue and read this thread. Thank you for your understanding and patience!

brilligence 25 Reputation points

2024-01-29T16:03:53.09+00:00

/.....Meanwhile, to get this feature more quickly, we recommend you give the feedback in Teams UserVoice. Many features of our current products are designed and upgraded based on customers’ feedback.

"Upgraded"??? This is a bug.. and an irritant! Testing teams don't need feedback to see the problem—sloppiness at best.

John Pizzo III 40 Reputation points

2024-02-01T03:50:07.1666667+00:00

Well, the reply was informative, but not helpful. It did not provide any remedy to an extremely irritating problem. Having to change the time zone every time you create a meeting does not seem like a feature to me.

Reynecke, Ronel [ronelr@sun.ac.za] 30 Reputation points

2024-02-07T05:24:27.79+00:00

Fix needed for this bug urgently.

DanielW-9484 11 Reputation points

2024-02-13T23:22:49.87+00:00

Ran Hou... please link the user voice article or roadmap that indicates changing the timezone in Teams from local users timezone to UTC by default was wanted by end users?.

BradCMI 131 Reputation points

2024-02-15T16:35:02.59+00:00

"Based on our research, the behavior is a result of Teams' design and there is currently no way to change it."

"Many features of our current products are designed and upgraded based on customers’ feedback. With requirements like this increase, the problem may well be released in the future."

This is not a feature-related issue.

This is something Microsoft Support and the dev team should be responding to directly and escalating to the dev team to fix within a month at latest. Especially given that everyone will be forced to upgrade to New teams after March 31.

Useability is more important than features and if you read the initial post this is a glitch and may cause people to miss meetings.

It could potentially cost someone money if they schedule a meeting with an important client and miss that meeting because they set the wrong time zone

"if there is a will, there is a way" ... Microsoft can fix this if they make it a priority

Microsoft needs to address actual glitches and useability different from feedback or product features. "Many features of our current products are designed and upgraded based on customers’ feedback" ...

This is a glitch (it's not a feature) and Microsoft Support should be escalating this to the dev team, not asking people to vote for it. Would Outlook users be okay if they always had to manually switch the time zone? Of course, not.

Haslinger Markus 5 Reputation points

2024-02-18T07:17:31.63+00:00

I think this is the related UserVoice item. Still, this is clearly a bug and should be treated as such and not as a feature request.

Rajeev Palli 36 Reputation points

2024-02-20T14:02:40.63+00:00

Facing this issue after upgraded to New teams , though in outlook it is showing correct timezone. Teams it is taking default UTC and need to change manually which is very annoying to do at every meeting request

Mateus RODRIGUES 5 Reputation points

2024-02-20T17:45:52.2833333+00:00

Just adding to the previous comments, this UTC time as standard on scheduling assistant is not a feature, but a bug. Very irritating... I cannot count in my fingers how many meetings I have scheduled wrong in the last few weeks. For pure lucky, I'm used to schedule and look my calendar to cross-check the information, and it remembers me to adjust the time zone. Anyway, very annoying as told previously, for sure someone can lose some money with it (maybe it already happened).

Ric 10 Reputation points

2024-02-23T08:56:30.94+00:00

These kind of function shouldn't be upgraded based on customer feedback!! These should work once Microsoft release the new version!!!!!!!
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Nikoli 10 Reputation points

2024-02-08T03:19:52.4766667+00:00

See if repairing and resetting the New Teams helps?
Apps & Features - Microsoft Teams - Advanced Options.

Worst case also uninstall the old version too.
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2 people found this answer helpful.
IanQc 5 Reputation points

2024-02-14T14:44:55.7066667+00:00

Resetting worked for me.
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NP 461 Reputation points

2024-02-14T04:18:00.4933333+00:00

we have the issue as well. Seems to be sporadic. Hopefully there is a proper fix
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BradCMI 131 Reputation points

2024-02-15T16:40:06.1966667+00:00

Fix the bug, it has nothing to do with a feature. Someone is going to lose money because they miss an important meeting with a client.

Esmat Alimi 20 Reputation points

2024-02-26T18:39:19.43+00:00

Hello, We have the same issue within Mac users. Any fix for this issue or have Microsoft released any instruction how to fix this problem?
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New Teams is displaying default time zone as UTC when setting up a meeting through Teams‎

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