Outlook 365 Shared folder sync issue

Question

Hi, I have a shared folder with my outlook account which i use to send emails to certain parties but those emails so not show up in the sent item folder of that shared folder. I want the emails to show up in mine as well as that shared folder's sent item. Any help is highly appreciated.

Answer 1

Hi @Priyesh Singh ,

Welcome to our forum!

Please refer to this official and change the "MessageCopyForSentAsEnabled" value to 0:

Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook

Hope to help you!

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