Outlook 365 Shared folder sync issue

Priyesh Singh 20 Reputation points
2024-01-24T20:47:59.53+00:00

Hi, I have a shared folder with my outlook account which i use to send emails to certain parties but those emails so not show up in the sent item folder of that shared folder. I want the emails to show up in mine as well as that shared folder's sent item. Any help is highly appreciated.

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
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Outlook
Outlook
A family of Microsoft email and calendar products.
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Accepted answer
  1. ChristyZhang-MSFT 19,111 Reputation points Microsoft Vendor
    2024-01-25T02:37:20.2833333+00:00

    Hi @Priyesh Singh ,

    Welcome to our forum!

    Please refer to this official and change the "MessageCopyForSentAsEnabled" value to 0:

    Messages sent from a shared mailbox aren't saved to the Sent Items folder of the shared mailbox in Outlook
    User's image

    Hope to help you!


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