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Hello, Thank you for posting in Q&A forum. To further check this issue, if you can let me know:
- Are there any errors when the issue occurs?
- Open the Event Viewer > Windows Logs > Application. Look for events with a source of MsiInstaller and provide it if possible.
Meanwhile, you can try below steps:
1.Download and install the latest version of the Windows Installer from the Microsoft website.
2.Temporarily disable Antivirus and Firewall as sometimes security software can interfere with the installation process.
REF: https://learn.microsoft.com/zh-cn/windows/win32/msi/windows-installer-portal
Best Regards,
Hania Lian ============================================ If the Answer is helpful, please click "Accept Answer" and upvote it.