505 questions
Guys, check your licensing, any lower than Business Premium is not going to work. Microsoft error handling for this kind of issue is stupidly.
OOPS you have lost internet connection
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Boopathi S
3,806
Reputation points
Hello,
Below message appear when the Autopilot. Please help what are the troubleshooting steps to be followed?
Also does this require to begin AutoPilot process from beginning.
Microsoft Security | Windows Autopilot
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 42%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
andrea mero 10 Reputation points2024-01-29T23:42:02.74+00:00 I am having the same issue! Finally got to the point where I can pass the technician flow but when I am about to start the user flow I get this message.
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Boopathi S 3,806 Reputation points
2024-01-31T09:34:33.7566667+00:00 @andrea mero Please let me know how was the issue solved.
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andrea mero 10 Reputation points
2024-01-31T12:22:25.55+00:00 In my case was to do with the zscaler app kicking in and blocking the network adapters. I then removed the app form the technician flow and it works just fine.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 56.00000000000001%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sang Nguyen 5 Reputation points2024-06-06T07:09:50.4+00:00 -
Simon Burbery 691 Reputation points2024-08-12T23:24:04.8933333+00:00 Hey I know, how about an error comes up and says, "This account is not licensed for Intune"! 🤣
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 13%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Steven Kusters 10 Reputation points2024-09-26T11:25:21.8666667+00:00 After assigning the license, the error went away indeed. Thanks.
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