Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
416 questions
OOPS you have lost internet connection
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 63%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Boopathi Subramaniam
3,196
Reputation points
Hello,
Below message appear when the Autopilot. Please help what are the troubleshooting steps to be followed?
Also does this require to begin AutoPilot process from beginning.
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 42%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
andrea mero 5 Reputation points2024-01-29T23:42:02.74+00:00 I am having the same issue! Finally got to the point where I can pass the technician flow but when I am about to start the user flow I get this message.
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Boopathi Subramaniam 3,196 Reputation points
2024-01-31T09:34:33.7566667+00:00 @andrea mero Please let me know how was the issue solved.
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andrea mero 5 Reputation points
2024-01-31T12:22:25.55+00:00 In my case was to do with the zscaler app kicking in and blocking the network adapters. I then removed the app form the technician flow and it works just fine.
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