Hello Ward, Darryl,
Here are a few things to consider:
- Are you able to access other network resources, such as shared folders or files on the same network? This can determine whether the issue is specific to the printer or if there might be a broader network connectivity problem.
- Can you confirm that the network printer is shared properly and that you have the necessary permissions to access it?
To check the permissions, please follow these steps:
- On the computer sharing the printer, right-click on the printer icon.
- Select "Printer properties" or "Properties."
- Navigate to the "Security" or "Sharing" tab.
- Check if your user account has the "Print" and "Manage Printers" permissions.
Please confirm if you have the necessary permissions and if not, adjust them accordingly. 3. Is the network printer set as the default printer on your computer? If another printer is set as the default, it might lead to printing issues, even if you have the necessary permissions for the network printer.
If you have any further questions or concerns about this case, please let me know.
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