I lost secret key for azure back up, its not saved on key vault, can i retrieve it?

Question

I lost secret key for azure back up, its not saved on key vault, can i retrieve it?

Chris Mabilangan 0

I lost secret key for azure back up vault, its not saved on key vault, can i retrieve it?

Vinodh247 34,826 Reputation points MVP Volunteer Moderator

2024-01-26T11:04:06.72+00:00

Hi Chris: Just checking if you had a chance to look at this. if so, can you please update it?
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-29T16:53:17.81+00:00
Hello @Chris Mabilangan Thank you for contacting us through Microsoft Q&A platform. Happy to help!

Based on the information provided, I understand that you want to retrieve secret key to recovery your backed up data. Please correct me If I have mis-understood your question here.

Per my understanding if you are using MARS agent backup and lost your passphrase, The data can be recovered only IF,

Your original machine (where backups were taken) is available and still registered with the same Recovery Services vault, then you can regenerate the passphrase by following these steps.

Your original machine is corrupted (preventing you from regenerating the passphrase through the MARS console), but you can restore or access the original scratch folder used by the MARS agent, then you might be able to restore (if you forgot the password). For more assistance, contact Customer Support.

Reference: FAQ-MARS agent Hope this helps. Please feel free to reply if you need any further assistance in this matter!

If an Answer is helpful, please “Accept Answer” or Up-Vote for the same which might be beneficial to other community members reading this thread.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-31T13:41:16.8433333+00:00

@Chris Mabilangan Just checking in to see if you got a chance to see my response and if it helped, I would request you to "Accept Answer and Upvote" so that the relevancy of this post will improve when anyone in the community search for a similar query.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-02-05T06:58:15.6266667+00:00

@Chris Mabilangan We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

1 answer

Your answer

Vinodh247 34,826 Reputation points MVP Volunteer Moderator

2024-01-26T11:04:06.72+00:00

Hi Chris: Just checking if you had a chance to look at this. if so, can you please update it?
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-29T16:53:17.81+00:00

Hello @Chris Mabilangan Thank you for contacting us through Microsoft Q&A platform. Happy to help!

Based on the information provided, I understand that you want to retrieve secret key to recovery your backed up data. Please correct me If I have mis-understood your question here.

Per my understanding if you are using MARS agent backup and lost your passphrase, The data can be recovered only IF,

Your original machine (where backups were taken) is available and still registered with the same Recovery Services vault, then you can regenerate the passphrase by following these steps.

Your original machine is corrupted (preventing you from regenerating the passphrase through the MARS console), but you can restore or access the original scratch folder used by the MARS agent, then you might be able to restore (if you forgot the password). For more assistance, contact Customer Support.

Reference: FAQ-MARS agent Hope this helps. Please feel free to reply if you need any further assistance in this matter!

If an Answer is helpful, please “Accept Answer” or Up-Vote for the same which might be beneficial to other community members reading this thread.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-01-31T13:41:16.8433333+00:00

@Chris Mabilangan Just checking in to see if you got a chance to see my response and if it helped, I would request you to "Accept Answer and Upvote" so that the relevancy of this post will improve when anyone in the community search for a similar query.
SadiqhAhmed-MSFT 49,331 Reputation points Microsoft Employee Moderator

2024-02-05T06:58:15.6266667+00:00

@Chris Mabilangan We haven't heard back from you. Please reply if you have any questions in this matter and we will gladly continue the discussion.

Answer 1

Hi Chris Mabilangan,

Thanks for reaching out to Microsoft Q&A.

If you don’t have a backup of the key, you can try to recover it from the soft-deleted keys in your Key Vault. You can follow the instructions provided to recover the soft-deleted keys in this link.
If you are unable to recover the key using the above methods, you can contact Azure support for further assistance.

Please 'Upvote'(Thumbs-up) and 'Accept' as an answer if the reply was helpful. This will benefit other community members who face the same issue.

Share via

I lost secret key for azure back up, its not saved on key vault, can i retrieve it?

1 answer

Your answer