How can we enable to get a read receipt for every email sent to external by a individual mailbox automatically.

Question

HI,

I am looking to enable a read receipt for every email sent from a unmonitored mailbox (used for Mass Mailing) using any rule or setup command to enable it forever. is it possible.?.

If possible, please help me in doing this.

Let me know if u didnt understand my question.

Thanks
Pavan.

Answer 1

Well, if these were being sent from the mailbox using Outlook or OWA, you could simply enable it there
https://support.microsoft.com/en-us/office/read-receipts-in-outlook-on-the-web-e09af74d-3519-45fc-a680-37a538a92157
https://support.microsoft.com/en-us/office/add-and-request-read-receipts-and-delivery-notifications-a34bf70a-4c2c-4461-b2a1-12e4a7a92141

How are these being sent?

Answer 2

As the link Andy posts, you could only set it on Outlook/OWA. I'm afraid Exchange rules doesn't have such action.
So if it's the application who sending the messages, there's nothing we can do for it.

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Answer 3

https://support.microsoft.com/en-us/office/add-and-request-read-receipts-and-delivery-notifications-a34bf70a-4c2c-4461-b2a1-12e4a7a92141#:~:text=Under%20E%2Dmail%2C%20click%20E,the%20Delivery%20receipt%20check%20box.

I hope answer the question and it helps you thanks

Answer 4

Hi Andy,

Thank you for the response. The question is i like it to be enabled only once and it has to do it job for every email sent from this mailbox without a user intervention as we use this mailbox to run the mass mailing using an application.

this what the user wants.

"Business is planning to send an emails (using an application) to all members (external Users) and would like get a read receipt and track it."

Thanks
Pavan.