Authenticator apps not working

Carol Neidle 5 Reputation points

Hello, I am having a terrible time with Skype/Microsoft. I have multiple email addresses, and multiple accounts (personal, business). I have two authenticator apps that supposedly provide codes for Microsoft, but neither of them works for authenticating my Skype account. How can I remove these apps from my account and/or set up a different authenticator that will work? I have wasted a huge amount of time with these issues. Thanks in advance.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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