Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different acco

Question

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different acco

VARSHA K 0

Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different account.

Abi 170 Reputation points

2024-01-29T04:57:55.3866667+00:00

Hi VARSHA K Thanks for reaching out! I'm Microsoft user like you.

Please open a new in-private or Incognito browser session or have the user try to access from a different browser. In this case, users must sign out from their active session, and then try to sign in again.

I would like to invite you to have a look on below reference url :

https://learn.microsoft.com/en-us/troubleshoot/... That is expected, the idea behind allowing the guest account is for collaboration on files and resources under portal.azure.com, portal.office.com for any other admin security related stuff you need to be either the user in the directory or a user from another directory (External user) A guest user with Microsoft account will not have these access. Here is how the Guest account looks when they are from Oth er tenant (External) or Outside (Gmail,live,hotmail) (Microsoft account) If you have any admin role with that account, create a new user and keep the UPN to a tenants default. Then assign it a Global Admin role or security admin role, Assign necessary licenses.
Use that newly created account to access these stuff.In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

Your answer

Abi 170 Reputation points

2024-01-29T04:57:55.3866667+00:00

Hi VARSHA K Thanks for reaching out! I'm Microsoft user like you.

Please open a new in-private or Incognito browser session or have the user try to access from a different browser. In this case, users must sign out from their active session, and then try to sign in again.

I would like to invite you to have a look on below reference url :

https://learn.microsoft.com/en-us/troubleshoot/... That is expected, the idea behind allowing the guest account is for collaboration on files and resources under portal.azure.com, portal.office.com for any other admin security related stuff you need to be either the user in the directory or a user from another directory (External user) A guest user with Microsoft account will not have these access. Here is how the Guest account looks when they are from Oth er tenant (External) or Outside (Gmail,live,hotmail) (Microsoft account) If you have any admin role with that account, create a new user and keep the UPN to a tenants default. Then assign it a Global Admin role or security admin role, Assign necessary licenses.
Use that newly created account to access these stuff.In case of additional questions, reach out back to me, and I will be happy to help and try our best to resolve your issue.

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Selected user account does not exist in tenant 'Microsoft Services' and cannot access the application '0a2057a8-149c-40ca-859e-98de032535fb' in that tenant. The account needs to be added as an external user in the tenant first. Please use a different acco

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