new outlook error download attachment when opening in desktop app

GUIDO ROSSI 20 Reputation points
2024-01-29T07:09:54.5266667+00:00

Since I've started using the "new outlook" application I'm experiencing this weird issue: when I want to open an attachment in the desktop application I receive the error "Something went wrong when opening your file. Please try again later." User's image

User's image

Apparently it is something related to my "onedrive" but my onedrive is working fine. Any suggestion is welcome. Thank you Guido

Outlook
Outlook
A family of Microsoft email and calendar products.
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Accepted answer
  1. ChristyZhang-MSFT 19,226 Reputation points Microsoft Vendor
    2024-02-01T07:17:28.24+00:00

    Hi @GUIDO ROSSI ,

    Glad to hear this issue has been resolved!

    Thanks for the sharing.


    However, due to a recent update in forum policy, the question author now is not able to accept their own answers.

    So I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.

    Issue:
    Since I've started using the "new outlook" application I'm experiencing this weird issue: when I want to open an attachment in the desktop application I receive the error "Something went wrong when opening your file. Please try again later."

    Solution:
    The below action may be useful:
    1.OP have changed my password.
    2.Just received a "new" outlook update.

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  1. GUIDO ROSSI 20 Reputation points
    2024-02-01T07:01:09.75+00:00

    Well, apparently the issue has been resolved itself. The only thing I recall happened in the meanwhile was that I have changed my password. Don't know if it is related or I just received a "new" outlook update. Thank you for supporting guys.

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