new outlook error download attachment when opening in desktop app

Question

Since I've started using the "new outlook" application I'm experiencing this weird issue: when I want to open an attachment in the desktop application I receive the error "Something went wrong when opening your file. Please try again later."

Apparently it is something related to my "onedrive" but my onedrive is working fine. Any suggestion is welcome. Thank you Guido

Answer 1

Hi @GUIDO ROSSI ,

Glad to hear this issue has been resolved!

Thanks for the sharing.

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However, due to a recent update in forum policy, the question author now is not able to accept their own answers.

So I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.

Issue:
Since I've started using the "new outlook" application I'm experiencing this weird issue: when I want to open an attachment in the desktop application I receive the error "Something went wrong when opening your file. Please try again later."

Solution:
The below action may be useful:
1.OP have changed my password.
2.Just received a "new" outlook update.

Answer 2

Well, apparently the issue has been resolved itself. The only thing I recall happened in the meanwhile was that I have changed my password. Don't know if it is related or I just received a "new" outlook update. Thank you for supporting guys.