Hello, Thank you for posting in Q&A forum. If you have tried to check the basic setting of mouse? To achieve this purpose, you can follow below steps: 1.Press "Win + I" to open windows setting 2.Go to "Devices" and select "Mouse" in the left panel. 3.Adjust the pointer speed using the slider. Meanwhile you can plug in another mouse and check if there's any difference. Hope this answer can help you well. Best Regards, Hania Lian
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