RDP Prompt for Credentials instead of PIN

COUMET Charles 41 Reputation points

Hi ! To access RDS Farm with windows hello pin, i've followed this documentation : https://learn.microsoft.com/en-us/windows/security/identity-protection/hello-for-business/rdp-sign-in?tabs=intune It works well, i could successfully connect with my PIN. But, after disconnecting from RDS, the next sign in prompts me for credentials instead of PIN : Screenshot_22

I need to click "other choise" then enter my PIN. Do you know if it's normal ? And how can i solve this problem ? Thank you :)

Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
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Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Karlie Weng 12,686 Reputation points Microsoft Vendor

    Hello,You may check your credentials in "Credential Manager" and see if there is anything abnormal in it. User's image

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