W365 Cloud PC fails to load due to missing APP DATA folder.

Question

W365 Cloud PC fails to load due to missing APP DATA folder.

John Lewis (Nokia) 0

My W365 Cloud PC was working fine for months. Now if fails to start due to a missing folder apparently. That folder is ...\AppData\Local\Packages\MicrosoftCorporation\Windows365_8.... I guess I'm just wondering (1) how this happened and (2) how to recover from it. A coworker of mine does have this folder and his Cloud PC is fine. How do I refresh this machine so that this package is populated?

JimmySalian-2011 42,511 Reputation points

2024-01-29T16:25:12.9866667+00:00

Hi John,

This might require a reset to the device provisioned, please check the troubleshooting steps over here if it helps to solve the issue - https://learn.microsoft.com/en-us/windows-365/enterprise/troubleshoot-windows-365-boot https://learn.microsoft.com/en-us/windows-365/enterprise/troubleshooting