How to retrieve deleted files in OneDrive that were not put in the recycle bin

Kim Swinehart 0 Reputation points
2024-01-29T22:30:10.1166667+00:00

Three days ago, I deleted the 'Desktop' file from OneDrive. It has over 9000 units so it did not get put into the trash bin. How do I recover the Desktop and associated files? I tried System Restore to a week ago. I looked in OneDrive's recycle bin. The items are not there. I right clicked the OneDrive file, opened Properties and Previous Versions and there weren't any versions there. There is nothing in my Personal Vault backed up. Any ideas where this data could be found and reinstated? Thanks, Kim Swinehart

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,323 questions
Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
10,162 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,076 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 20,266 Reputation points Microsoft Vendor
    2024-01-30T03:17:40.1466667+00:00

    Hi,

    I suggest you follow these steps and check if these ways will help you get back files:

    https://support.microsoft.com/en-us/office/restore-deleted-files-or-folders-in-onedrive-949ada80-0026-4db3-a953-c99083e6a84f

    https://www.howtogeek.com/759403/how-to-restore-deleted-files-and-folders-in-microsoft-onedrive/

    https://www.cleverfiles.com/howto/recover-permanently-deleted-files-from-onedrive.html

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.

    If none of these methods can help you, it is recommended that you contact Microsoft for more professional help.

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2


    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments