server could not find database engine startup handle

nicholas letchford 0 Reputation points
2024-01-30T03:55:45.4966667+00:00

I have a windows 11 computer and I am trying to install a SQL server 2022, when I get the error message: "Oops. unable to install SQL server ... could not find database engine startup handle". I have attached a screenshot of the image I get when this happens. I have tried uninstalling the server and reinstalling it, but to no avail. Any help would be greatly appreciated, thanks! User's image

server log:

Overall summary:
  Final result:                  Failed: see details below
  Exit code (Decimal):           -2061893607
  Start time:                    2024-01-30 13:35:02
  End time:                      2024-01-30 13:40:51
  Requested action:              Install

Setup completed with required actions for features.
Troubleshooting information for those features:
  Next step for SQLEngine:       Use the following information to resolve the error, uninstall this feature, and then run the setup process again.


Machine Properties:
  Machine name:                  DESKTOP-UC6EP07
  Machine processor count:       12
  OS version:                    Microsoft Windows 11 Home (10.0.22621)
  OS service pack:               
  OS region:                     United States
  OS language:                   English (United States)
  OS architecture:               x64
  Process architecture:          64 Bit
  OS clustered:                  No

Product features discovered:
  Product              Instance             Instance ID                    Feature                                  Language             Edition              Version         Clustered  Configured

Package properties:
  Description:                   Microsoft SQL Server 2022 
  ProductName:                   SQL Server 2022
  Type:                          RTM
  Version:                       16
  SPLevel:                       0
  Installation location:         C:\SQL2022\Express_ENU\x64\setup\
  Installation edition:          Express

Product Update Status:
  User selected not to include product updates.

Notice: Please read Microsoft SQL Server Software License Terms at aka.ms/useterms.

User Input Settings:
  ACTION:                        Install
  ADDCURRENTUSERASSQLADMIN:      true
  AGTSVCACCOUNT:                 NT AUTHORITY\NETWORK SERVICE
  AGTSVCPASSWORD:                *****
  AGTSVCSTARTUPTYPE:             Disabled
  ASBACKUPDIR:                   Backup
  ASCOLLATION:                   Latin1_General_CI_AS
  ASCONFIGDIR:                   Config
  ASDATADIR:                     Data
  ASLOGDIR:                      Log
  ASPROVIDERMSOLAP:              1
  ASSERVERMODE:                  TABULAR
  ASSVCACCOUNT:                  <empty>
  ASSVCPASSWORD:                 <empty>
  ASSVCSTARTUPTYPE:              Automatic
  ASSYSADMINACCOUNTS:            <empty>
  ASTELSVCACCT:                  <empty>
  ASTELSVCPASSWORD:              <empty>
  ASTELSVCSTARTUPTYPE:           0
  ASTEMPDIR:                     Temp
  AZUREARCPROXYSERVER:           <empty>
  AZUREBILLEDEDITION:            
  AZUREREGION:                   <empty>
  AZURERESOURCEGROUP:            <empty>
  AZURESERVICEPRINCIPAL:         <empty>
  AZURESERVICEPRINCIPALSECRET:   <empty>
  AZURESUBSCRIPTIONID:           <empty>
  AZURETENANTID:                 <empty>
  BROWSERSVCSTARTUPTYPE:         Disabled
  CONFIGURATIONFILE:             C:\Program Files\Microsoft SQL Server\160\Setup Bootstrap\Log\20240130_133502\ConfigurationFile.ini
  ENABLERANU:                    true
  ENU:                           true
  EXTSVCACCOUNT:                 <empty>
  EXTSVCPASSWORD:                <empty>
  FEATURES:                      SQLENGINE
  FILESTREAMLEVEL:               0
  FILESTREAMSHARENAME:           <empty>
  FTSVCACCOUNT:                  <empty>
  FTSVCPASSWORD:                 <empty>
  HELP:                          false
  IACCEPTSQLSERVERLICENSETERMS:  true
  IACKNOWLEDGEENTCALLIMITS:      false
  INDICATEPROGRESS:              true
  INSTALLSHAREDDIR:              C:\Program Files\Microsoft SQL Server\
  INSTALLSHAREDWOWDIR:           C:\Program Files (x86)\Microsoft SQL Server\
  INSTALLSQLDATADIR:             <empty>
  INSTANCEDIR:                   C:\Program Files\Microsoft SQL Server
  INSTANCEID:                    SQLEXPRESS
  INSTANCENAME:                  SQLEXPRESS
  ISMASTERSVCACCOUNT:            NT AUTHORITY\Network Service
  ISMASTERSVCPASSWORD:           <empty>
  ISMASTERSVCPORT:               8391
  ISMASTERSVCSSLCERTCN:          <empty>
  ISMASTERSVCSTARTUPTYPE:        Automatic
  ISMASTERSVCTHUMBPRINT:         <empty>
  ISSVCACCOUNT:                  NT AUTHORITY\Network Service
  ISSVCPASSWORD:                 <empty>
  ISSVCSTARTUPTYPE:              Automatic
  ISTELSVCACCT:                  <empty>
  ISTELSVCPASSWORD:              <empty>
  ISTELSVCSTARTUPTYPE:           0
  ISWORKERSVCACCOUNT:            NT AUTHORITY\Network Service
  ISWORKERSVCCERT:               <empty>
  ISWORKERSVCMASTER:             <empty>
  ISWORKERSVCPASSWORD:           <empty>
  ISWORKERSVCSTARTUPTYPE:        Automatic
  NPENABLED:                     0
  PBDMSSVCACCOUNT:               <empty>
  PBDMSSVCPASSWORD:              <empty>
  PBDMSSVCSTARTUPTYPE:           0
  PBENGSVCACCOUNT:               <empty>
  PBENGSVCPASSWORD:              <empty>
  PBENGSVCSTARTUPTYPE:           0
  PBPORTRANGE:                   <empty>
  PID:                           *****
  PRODUCTCOVEREDBYSA:            false
  QUIET:                         true
  QUIETSIMPLE:                   false
  ROLE:                          AllFeatures_WithDefaults
  SAPWD:                         <empty>
  SECURITYMODE:                  <empty>
  SQLBACKUPDIR:                  <empty>
  SQLCOLLATION:                  SQL_Latin1_General_CP1_CI_AS
  SQLMAXDOP:                     0
  SQLMAXMEMORY:                  2147483647
  SQLMINMEMORY:                  0
  SQLSVCACCOUNT:                 NT Service\MSSQL$SQLEXPRESS
  SQLSVCINSTANTFILEINIT:         true
  SQLSVCPASSWORD:                <empty>
  SQLSVCSTARTUPTYPE:             Automatic
  SQLSYSADMINACCOUNTS:           DESKTOP-UC6EP07\letch
  SQLTELSVCACCT:                 NT Service\SQLTELEMETRY$SQLEXPRESS
  SQLTELSVCPASSWORD:             <empty>
  SQLTELSVCSTARTUPTYPE:          Automatic
  SQLTEMPDBDIR:                  <empty>
  SQLTEMPDBFILECOUNT:            1
  SQLTEMPDBFILEGROWTH:           64
  SQLTEMPDBFILESIZE:             8
  SQLTEMPDBLOGDIR:               <empty>
  SQLTEMPDBLOGFILEGROWTH:        64
  SQLTEMPDBLOGFILESIZE:          8
  SQLUSERDBDIR:                  <empty>
  SQLUSERDBLOGDIR:               <empty>
  SUPPRESSPAIDEDITIONNOTICE:     false
  SUPPRESSPRIVACYSTATEMENTNOTICE: false
  TCPENABLED:                    0
  UIMODE:                        AutoAdvance
  UpdateEnabled:                 false
  UpdateSource:                  MU
  USEMICROSOFTUPDATE:            false
  USESQLRECOMMENDEDMEMORYLIMITS: false

  Configuration file:            C:\Program Files\Microsoft SQL Server\160\Setup Bootstrap\Log\20240130_133502\ConfigurationFile.ini

Detailed results:
  Feature:                       Database Engine Services
  Status:                        Failed
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
  Component name:                SQL Server Database Engine Services Instance Features
  Component error code:          0x851A0019
  Error description:             Could not find the Database Engine startup handle.
  Error help link:               https://go.microsoft.com/fwlink?LinkId=20476&ProdName=Microsoft+SQL+Server&EvtSrc=setup.rll&EvtID=50000&ProdVer=16.0.1000.6&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025&EvtType=0xD15B4EB2%400x4BDAF9BA%401306%4025

  Feature:                       SQL Browser
  Status:                        Passed

  Feature:                       SQL Writer
  Status:                        Passed

  Feature:                       Setup Support Files
  Status:                        Passed

Rules with failures or warnings:

Global rules:
Warning    IsFirewallEnabled                The Windows Firewall is enabled. Make sure the appropriate ports are open to enable remote access. See the rules documentation at https://go.microsoft.com/fwlink/?linkid=2162127 for information about ports to open for each feature.

Rules report file:               C:\Program Files\Microsoft SQL Server\160\Setup Bootstrap\Log\20240130_133502\SystemConfigurationCheck_Report.htm

SQL Server
SQL Server
A family of Microsoft relational database management and analysis systems for e-commerce, line-of-business, and data warehousing solutions.
12,255 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
7,580 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. ZoeHui-MSFT 30,411 Reputation points
    2024-01-30T07:30:51.1666667+00:00

    Hi @nicholas letchford,

    You are using Windows 11, there is a known issue when you install sql server 2022 on Windows 11.

    Try one of the resolutions in this article.

    If this does not work, in the folder C:\Program Files\Microsoft SQL Server\160\Setup Bootstrap\Log there is one folder per install attempt. The one of most interest is Detail.txt. Feel free to attach it here.

    Regards,

    Zoe Hui


    If the answer is helpful, please click "Accept Answer" and upvote it.