How to get Chrome to stop prompting for credentials when trying to start an SharePoint hosted app on an on-premise server

Eric Shen 21 Reputation points
2020-11-04T23:20:38.753+00:00

I am working with a client that has an on-premise SharePoint server (SharePoint 2019). The client's site has SharePoint hosted-apps which can be run successfully in Internet Explorer. However when I try to launch it in Chrome in a Remote Desktop session, I keep getting prompted for my login information. I am able to open the app from my computer using Chrome. I have also have other clients with an on-premise server where I am able to use Chrome to open the app inside a Remote Desktop session.

The URLs for the SharePoint site and the site not-secure (http).

I compared the Chrome and Internet Option settings between this client and the client without any problems and they are both identical.
Is there some setting in the Remote Desktop that I need to check?

SharePoint Server Development
SharePoint Server Development
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Development: The process of researching, productizing, and refining new or existing technologies.
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SharePoint Server Management
SharePoint Server Management
SharePoint Server: A family of Microsoft on-premises document management and storage systems.Management: The act or process of organizing, handling, directing or controlling something.
2,364 questions
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3 answers

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  1. sco gordo 221 Reputation points
    2020-11-05T01:23:55.59+00:00

    Is the URL added to Trusted Sites in Chrome? If so, maybe there's a different GPO applied to each that's superseding?

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  2. Jerryzy 10,301 Reputation points
    2020-11-05T06:18:32.22+00:00

    Hi @Eric Shen ,

    As the SharePoint hosted app can be accessed using IE and Cghrome in other clients, I assume this is a specific issue for the Chrome browser in the On-Premise Server.

    Here are some suggestions for your referecen:

    1. I suggest you could try to clear up the Chrome cache and run in Private Mode to see if login can be successful.
    2. Try to disable Loopback check which will also could related promopt popup issue:
      Disable “LoopBackCheck” for SharePoint Server
    3. If the issue still exists, I suggest you can trace the request using Fiddler or Chrome Developer Tool to see the detailed reponse data.
    4. If nothing can be found in Fiddler, try to check SharePoint ULS log for a furthur troubleshooting.

    Here is a similar question for your reference:

    SharePoint App giving credentials popup


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  3. Derry Redwine 1 Reputation point
    2020-11-19T18:58:36.597+00:00

    Try this...

    1. Open Chrome and type “chrome://flags” in the address bar.
    2. Change the following items to Disabled.
    3. Hit Restart.

    41191-chrome.png

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