What is causing my fatal hardware error?

Tanveer Rattan 0 Reputation points
2024-01-30T21:34:41.9066667+00:00

Hi,

My computer has been constantly randomly restarting whenever I'm away from the PC and that causes problems because I access my media remotely for streaming etc when I'm not home or in another room in the house. The error is: A fatal hardware error has occurred. A record describing the condition is contained in the data section of this event. here is an xml of the most recent error

  - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  - <System>
    <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
    <EventID>1</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000002</Keywords>
    <TimeCreated SystemTime="2024-01-28T20:44:34.6113120Z" />
    <EventRecordID>52455</EventRecordID>
    <Correlation ActivityID="{d2ad5b3f-1a44-4f7b-874a-774638533f6e}" />
    <Execution ProcessID="7028" ThreadID="8012" />
    <Channel>System</Channel>
    <Computer>GodModeous</Computer>
    <Security UserID="S-1-5-19" />
    </System>
  - <EventData>
    <Data Name="Length">3552</Data>
    <Data Name="RawData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ata>
    </EventData>
    </Event>
  
  
  

My windows is fully up to date as are all drivers (Windows 11 Pro 23H2)

Windows Hardware Performance
Windows Hardware Performance
Windows: A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.Hardware Performance: Delivering / providing hardware or hardware systems or adjusting / adapting hardware or hardware systems.
1,511 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
7,653 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Wesley Li 2,630 Reputation points
    2024-02-02T07:53:43.59+00:00

    Hello For hardware error, you may ask for help from the device manufacturer support. According to my experience, there should be device port information or device id information in the event viewer log. You could offer the related information to the device manufacturer support. Check the device manufacturer website for any newer BIOS version. If there is one, try to upgrade then check the issue again.

    0 comments No comments