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I can create my Microsoft Purview account. It says ir already one but is not liste

Jenny M Rodriguez 0 Reputation points
2024-01-31T10:33:28.36+00:00

Validation failed with error: The template deployment 'Microsoft.PurviewAccount-Nnyezel-1706697013139' is not valid according to the validation procedure. The tracking id is '3569c079-f965-4d84-bc0f-afa456b67a3a'. See inner errors for details. Detailed error(s): 39002 - Free tier account for tenantId: 78f2896e-18e2-4e0d-a485-e36d1ac6a6b4 cannot be upgraded with account with name: Nnyezel, subscriptionId: 194909a3-6ece-4155-9c3b-5d63fe66f168 because there is a location mismatch. Free tier account location: westus, New account location: eastus 

Microsoft Purview
Microsoft Purview
A Microsoft data governance service that helps manage and govern on-premises, multicloud, and software-as-a-service data. Previously known as Azure Purview.
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  1. KranthiPakala-MSFT 46,437 Reputation points Microsoft Employee
    2024-01-31T22:40:05.83+00:00

    @Jenny Rodriguez Thank you for using MS Q&A Forum and posting your query.

    As per the error message seems my understanding is that you are trying to upgrade from free tier account to an enterprise account. Please correct me if I'm wrong.

    From the error, it conifrms that there is a mismatch in the location/region of the Purview account. The Free tier regions is WestUS and the New account you are trying to create is EastUS.

    Have you specified the region as EastUS for your new/upgrade account? If so kindly change it to WestUS and try to create the service which should help resolve the issue. For detailed information about the region conflict while creating/upgrading the Purview account, please refer to this doc: How does Microsoft Purview choose the region for the enterprise version of Microsoft Purview? User's image

    Hope this info helps. Let us know how it goes.

    ---Please accept an answer and up-vote if it helps. Original posters help the community find answers faster by identifying the correct answer.

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