Thank you for posting in Q&A forum.
Actually, Windows built-in capture tool icon is not like a pen, perhaps you are using third-party tool, I think. You are able to capture screenshot by below built-in two methods on Windows client: 1.Snipping Tool: Click on Start menu and type “Snipping Tool” in the search bar. Once you open it you can go on and create a capture. 2.Run Win + Shift + S: Once you run Win + Shift + S the window will be frozen, and you can do the capture.
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Best Regards, Hania Lian
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