Unable to install Google Chrome on Windows 11

Question

I have tried many different ways to install Google Chrome on Windows 11. I had it working more than once, and then all of a sudden it wouldn't open. I've tried many different ways to install it such as direct from the website and also downloading the standalone ChromeStandaloneSetup64.exe. I've looked in my even logs and found the following errors under System tools, event viewer, windows logs and system Error 1 DCOM got error "2" attempting to start the service GoogleUpdaterInternalService122.0.6234.0 with arguments "--com-service" in order to run the server: {2D9801BE-9AE6-528D-B540-3BCA2E73DFA0} Error 2 The GoogleUpdater InternalService 122.0.6234.0 (GoogleUpdaterInternalService122.0.6234.0) service failed to start due to the following error: The system cannot find the file specified. These two errors repeat about 6 times whenever I try to install Google Chrome. Please help.

Answer 1

Hi Ryan, Thanks for your help. Please understand that for such Chrome unable to be installed issue, as Chrome is the Google product, it is highly recommended that we contact Chrome support in advance.

Thanks a lot for your understanding and cooperation. Contact Us - Chrome Enterprise and Education Help (google.com) Best Regards, Ian Xue

---

If the Answer is helpful, please click "Accept Answer" and upvote it. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.