How to migrate authentication without using the original authentication device

julia yip 0 Reputation points
2024-02-01T00:10:05.6466667+00:00

I signed into my work account on my old phone and since I got a new phone I hadn't have to use it. I have realised that I am unable to approve the authentication to my work account (I do not get any notification) and I am thinking that those notifications get sent to my old phone instead but I no longer have the old phone. How can I make my new device receive the authentication instead ?

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Ardis R Griffin 0 Reputation points
    2024-02-01T16:31:59.43+00:00

    Unsure, I am getting bugs out my new phone still.

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