Mac users unable to print to Windows print server

jaybird283 561 Reputation points
2024-02-01T04:03:29.6+00:00

For the last year or more our mac users have been unable to print to windows print servers. We have always mapped the printer from the mac using smb://server/printer this used to work great. Somewhere along the way it completely stopped working. When you try to print it gets paused or in a "hold for authentication" mode. even if you try to resume and enter credentials it still never prints and just gets stuck again.

I have a feeling this has something to do with security updates on the windows server related to SMB or maybe print nightmare. but i am not sure at all.

I have seen a TON of buzz about this exact same issue all over the web.

At this point we are at a complete loss of how our mac users can print to a windows print server (rather than having to find a windows user to print their stuff for them).

First of all, does anyone know what might be going on and what we can do?

Second of all, if SMB printing from MacOS isn't going to be an option anymore. what other options do we have (that won't make our security guys lose sleep at night).

Bonus question. What is the recommended protocol or setup for printing from mac to windows print server.

Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,128 questions
Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
640 questions
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  1. Karlie Weng 14,106 Reputation points Microsoft Vendor
    2024-02-05T01:18:54.93+00:00

    Hello, please make sure that your Mac device has the latest print driver which is compatible with the printer device that has been installed. Also, it is recommended to contact the printer manufacturer for information about its compatibility for Mac OS.

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