This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 87%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
The User Profile Service service failed the sign-in. User Profile cannot be loaded
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 80%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETB%3C/text%3E%3C/svg%3E)
Hi @Pawan Srivastava
It seems that user profile is corrupted. Try to use a another account with local administrator privilege on this machine and delete the corrupted user profile in C:\users
Please don't forget to accept helpful answer
if I deleted users profile then data also be lost. There are lots of users and some are facing same issue so need solution via AD.
You can just rename it to let user create new profile after that you can copy data from old profile to new one.
Please don't forget to accept helpful answer
Hello,
See if this fix helps you:
https://www.kapilarya.com/fix-user-profile-service-failed-the-sign-in-in-windows-11
Hope this helps!
Note: Included link in this reply refers to blog by a trusted Microsoft MVP.
