I cannot RDP on a Windows 11 Azure virtual machine after Joined to Azure AD.

ChhaviKalra 80 Reputation points
2024-02-01T12:49:24.18+00:00

I created a Azure VM with Windows 11 image. It was working fine. I Joined the machine to Azure AD. Since after connecting to Azure AD, the machine automatically got disconnected. Either RDP or Azure Bastion does not not. Port 3389 is open both on Network security group and in Windows Firewall too.

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An Azure service that is used to provision Windows and Linux virtual machines.
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  1. JimmySalian-2011 41,631 Reputation points
    2024-02-02T12:06:02.6933333+00:00

    Hi,

    Can you check this URL and steps listed for setting up the Azure VM connection to Azure Ad - https://learn.microsoft.com/en-us/entra/identity/devices/howto-vm-sign-in-azure-ad-windows

    Hope this helps. JS

    == Please accept as answer and do a Thumbs-up to upvote this response if you are satisfied with the community help. Your upvote will be beneficial for the community users facing similar issues.


  2. ChhaviKalra 80 Reputation points
    2024-02-09T10:00:43.0066667+00:00

    There definitely seems to be something wrong.

    The only way I was able to RDP into the machine was dis-joining it from Azure AD. RDP worked perfectly after that.

    MS support and myself tried all possible ways to connect to the machine.

    1. Bastion
    2. Creating a new VM from the existing Disk.
    3. Creating a new Disk from the snapshot of existing Disk.
    4. Resetting the NIC.
    5. Attached and dettached multiple NIC's.
    6. Redeploying the machine.
    7. Resetting the RDP configuration.

    None of them worked.

    @microsoftsupport Request you to let us know if there is a known behavior here.