Outlook
A family of Microsoft email and calendar products.
3,427 questions
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It maybe a temporary bug. Many times when we restart Outlook will solve it.
Disabling Accessibility Checker in Outlook 2021 Pro
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 28.999999999999996%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Brandon
5
Reputation points
Trying to disable the disability tracker in outlook 2021 pro however whenever I go to the menu all I get are these options . Do not see the menu that has been posted multiple times with the option to disable auto checking. My screen keeps jumping around as I am typing an email because the bar can't make up its mind whether to stay above or below the email header info as I type it.
Please help!
What I am seeing for options on the accessibility menu now.
{count} votes
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 10%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
SokiGuo-MSFT 25,751 Reputation points Microsoft Vendor2024-02-02T06:10:59.26+00:00 Hi @Brandon
Welcome to our forum!
Do other users in your organization have the same issue?
Do you mean your Outlook client doesn't have an Accessibility checker options?
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Brandon 5 Reputation points
2024-02-02T13:08:17.5666667+00:00 So yes that menu was not appearing. Checked today and it magically decided to appear and thankfully I finally disabled it.
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3 answers
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SokiGuo-MSFT 25,751 Reputation points Microsoft Vendor
2024-02-12T07:40:40.01+00:00 Hi @Brandon
Glad to hear this issue has been resolved!
Thanks for the sharing.
However, due to a recent update in forum policy, the question author now is not able to accept their own answers.
So I have written a brief summary of the solution this issue. Please feel free to accept it as the answer, which would benefit others who also has similar issues in forum.
[Disabling Accessibility Checker in Outlook 2021 Pro] Issue: Outlook client doesn't have an Accessibility checker options.
Solution: This may be a temporary bug. It appeared on its own.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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SokiGuo-MSFT 25,751 Reputation points Microsoft Vendor
2024-02-13T07:51:25.7733333+00:00 Hi @Brandon
Due to a recent update in forum policy, please consider accepting the answer to help increase visibility of this question for other members of the Microsoft Q&A community. If not, please let us know what is still needed in the comments so the question can be answered. Thank you for helping to improve Microsoft Q&A!
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Brandon 5 Reputation points
2024-02-13T14:49:27.9333333+00:00 So the problem is back once again. Accessibility tracker re-enabled itself and I no longer have the menu to turn it off. Have restarted outlook a dozen times and the computer a handful as well. Any other ideas?
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SokiGuo-MSFT 25,751 Reputation points Microsoft Vendor
2024-02-15T07:35:08.95+00:00 Hi
Thanks for your reply!
There are many reasons for this problem, try the following possible solutions:
Please check your client version to make sure you are updating to the latest version.
Open Outlook in safe mode to determine if there is an add-in causing this issue.
If none of the above helps, try recreating a profile to check if there are any discrepancies.
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SokiGuo-MSFT 25,751 Reputation points Microsoft Vendor
2024-02-19T07:28:40.24+00:00 Hi,
Is there any update on this case?
Please feel free to drop us a note if there is any update.
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Brandon 5 Reputation points
2024-02-19T19:52:00.11+00:00 Still cannot see the accessibility menu. Restarted the app and machine multiple times with no change.
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SokiGuo-MSFT 25,751 Reputation points Microsoft Vendor
2024-02-23T08:53:00.2433333+00:00 Hi
Thank you for your reply!
Did you use these methods mentioned above also to work?
There are many reasons for this problem, try the following possible solutions:> Please check your client version to make sure you are updating to the latest version.> Open Outlook in safe mode to determine if there is an add-in causing this issue.> Repair an Office application.> If none of the above helps, try recreating a profile to check if there are any discrepancies.
If the above steps still don't work, try the following possible solutions:
- Make sure you have the latest updates for Outlook and Windows. You can check for updates in Outlook by going to File > Office Account > Update Options > Update Now. You can check for updates in Windows by going to Settings > Update & Security > Windows Update > Check for updates.
- Try to repair your Outlook application using the Control Panel. You can do this by going to Control Panel > Programs > Programs and Features > Microsoft Office > Change > Repair.
- Try to reinstall your Outlook application using the Office website. You can do this by going to office.com and signing in with your Microsoft account.
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SokiGuo-MSFT 25,751 Reputation points Microsoft Vendor
2024-02-27T05:46:54.22+00:00 Hi
Just checking in to see if above information was helpful. If you have any further updates on this issue, please feel free to post back.
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Keale 70 Reputation points2024-02-24T19:36:00.2266667+00:00 I try to update my Outlook and repair office. Now everything is ok.