Multiple BSODs and dump files

Matt Reid 25 Reputation points
2024-02-01T16:23:10.13+00:00

Good morning, I have a user that is having multiple BSODs per day and I have zipped their dump files here. https://drive.google.com/file/d/1Ws6cPbbq15MqKuUSU92-c5gQ_u7YFQiT/view?usp=sharing What stands out to me is that the Process name it refers to is "Registry" and code is "FAILURE_BUCKET_ID: 0x139_3_CORRUPT_LIST_ENTRY_nt!KiFastFailDispatch" which I haven't been able to find much info on. No new hardware/drives have been added to this machine and antivirus has not found anything. I ran through all the driver and Windows updates I can find and it is still happening. I have also just run SFC /scannow which repaired system files. Can someone help me understand the results of the dump files please?

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Wesley Li 11,275 Reputation points
    2024-02-02T07:27:08.3133333+00:00

    Hello The error code 0x139_3_CORRUPT_LIST_ENTRY_nt!KiFastFailDispatch is associated with the KERNEL_SECURITY_CHECK_FAILURE. This bug check indicates that a kernel component has corrupted a critical data structure. The corruption could potentially allow a malicious user to gain control of this machine. Here are some potential solutions you could try: Coming back to a previous restore point. Modifying the power management plan (sleep, standby, screensaver, etc.). Checking the dumps with WinDbg. Deactivating wake on Lan. Installing new driver version using Driver Reviver. Cleaning and repairing the registry with PC Reviver. If none of these work, you might consider formatting your drive on another computer or replacing your drive and doing a fresh install of Windows. If the problem persists, consider purchasing Microsoft tickets for online support: [Contact Us - Microsoft Support](https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fsupport.microsoft.com%2Fcontactus&data=05%7C02%7Cwesleyl%40wicresoft.com%7C8dbc9b249d314859bc7e08dc23c03147%7Cb2ae8dd9097749768706861b488b1512%7C0%7C0%7C638424555590032573%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=5ORbOrzxeqdADRJblIkOVFB%2FM8QfBgKo0%2FKmAJhGHbg%3D&reserved=0"原始 URL: https://support.microsoft.com/contactus。如果你信任此链接, 请单击或点击。")

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